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Personal Information: When you provide data that personally identifies you (“Personal Information”) such as your name and e-mail address, we will collect, use, and share such Personal Information pursuant to this Policy and applicable law. Personal Information is required to use certain Platform features, for example, to sign up for the Platform and contact us via email or phone.
Payment Data: We use PCI-compliant payment processor Stripe to help us facilitate payments. We have contracted with Stripe to ensure they protect and limit the use of Personal Information. Flare does not receive your credit card, debit card or other financial information; such information is provided directly to Stripe.
Marketing Communications, Email Opt-Out: If you provide your email address to us, you understand that we may send you emails, including marketing emails. We may use third-party providers to deliver communications to you. You may opt-out of marketing emails by using the unsubscribe link in the email or contacting us at support@flarefs.com with “Unsubscribe” in the subject line. Opting out of marketing communications does not opt you out of communications about your account or transactions.
Feedback: When you provide comments or feedback about our Platform, the content on the Platform, or our products or services ("Feedback"), we will not treat that Feedback as confidential and we may use that Feedback for any purpose in our sole discretion so long as it does not personally identify you. Feedback will be used without attribution or compensation to you.
Business contracts with us: When a business contracts directly with us for the purchase of our products or services, we may collect the business contact information of those involved. The processing of any information provided in such a business context is governed by the contracts between that business and Flare.
We do not sell, rent or lease Personal Information to any third party. We may share Personal Information with the following parties, in compliance with applicable laws:
Employees and Affiliates: We may share Personal Information with our employees and affiliates who have a need to know the information for our business purposes.
Service Providers: We may share Personal Information with service providers that provide services for us. For example, we may share Personal Information with vendors to help us host and manage the Platform; provide marketing services; improve the content and functionality of the Platform; perform data analysis and statistical analysis; troubleshoot problems with the Platform; provide payment processing services; and support or provide the security of the Platform.
Government Officials/Law Enforcement: We will cooperate with law enforcement and other governmental agencies, and may disclose Personal Information:(i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose Personal Information by our legal counsel, or (iii) when necessary to identify, contact or bring a legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, Flare or any other party.
Professional Advisors: We may share Personal Information with our professional advisors, such as our attorneys, accountants, financial advisors and business advisors, in their capacity as advisors to Flare.
Change In Ownership: In the event Flare is the subject of a change of control or in the event the Platform changes ownership, in whole or in part, or in the event of a bankruptcy, receivership or a similar transaction, we may provide Personal Information to the subsequent owner(s).
Other: We may share Personal Information with third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).
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